What's in the box?
Frequently Asked Questions
What is inside the box?
Each box is filled with different hand-selected, unique products from around the globe. We have scoured high and low to find the most elegant, high-quality products to fill our boxes. We ship exactly what you see on each product page. On a rare occasion, a particular item is out of stock, we will personally contact you with product options of equal or greater value (and similar aesthetic).
Can I include a note inside my box?
Yes! We will hand-write your personalized note in our custom printed 4" X 4" bi-fold greeting card that you select and place it in a grey envelope.
Can I customize a box?
We are happy to customize for larger-scale requests. If you’re interested in a bulk order, email firstname.lastname@example.org to see how we can work together.
What is the size of each box?
We have 2 box sizes, small: 7 x 6 x 4 and large: 10 x 8 x 4.
Our boxes are meant to be kept; they’re perfect for keepsakes, trinkets and everything in between. Each gift box will ship inside a shipper box so it stays nice.
Where do you ship?
We ship to anywhere in the United States.
When can I expect my box to arrive?
Our boxes are shipped within 2-4 business days of order receipt. How long shipment takes depends upon the shipment method selected at checkout. If you select the overnight option, we will fulfill orders placed by 3 EST the same business day, otherwise, they will be fulfilled the next business day.
We pack and ship Monday – Friday, 8 AM EST – 6 PM EST, and Saturday, 8 AM – 1 PM EST, closed on Sundays.
Can I return or exchange my box?
No, we do not offer returns or exchanges. But, we’re incredibly confident in the quality of our gifts. Your recipient will love it!
Have another question or an issue with your order? Get in touch at email@example.com